Terms of service.
1. Introduction
Welcome to Le Copé, an online shop providing high-quality supplements. By accessing or using our website and services, you agree to comply with and be bound by these Terms of Service. Please review the following terms carefully.
2. Ordering and Payment
When placing an order on our site, you agree that you are providing accurate and complete information. All payments must be made at the time of purchase. We accept various payment methods, including credit cards, PayPal, and other payment services.
3. Shipping and Delivery
We offer shipping worldwide. Delivery times and shipping fees vary based on the destination and shipping method selected at checkout. Please refer to our Shipping Policy for further details on delivery times and shipping rates.
4. Right of Cancellation (Right of Withdrawal)
You have the right to cancel your order within 14 days from the day you receive your product. To exercise this right, you must notify us by email at [insert email address] with your order number and the reason for cancellation. Please note that opened or used products are not eligible for cancellation due to hygiene reasons.
Once your cancellation is approved, you will be required to return the product in its original condition. You will be responsible for the return shipping costs unless the product is faulty or damaged.
5. Refund Policy
Refunds will be issued within 7-10 business days of receiving the returned product. Refunds will be credited to your original payment method. Shipping fees are non-refundable. For more information, please refer to our Refund Policy.
6. Warranty and Complaints
All products sold come with a 24-month warranty period in accordance with Danish law. If you encounter any defects or issues with your product, please contact us at [insert email address]. You may be eligible for repair, replacement, or refund depending on the nature of the issue.
7. Product Information
We strive to ensure that all product descriptions, images, and prices listed on our website are accurate. However, we cannot guarantee that all information is error-free. In case of any discrepancies, we will do our best to resolve the issue promptly.
8. Limitation of Liability
Le Copé will not be liable for any damages arising from the use of our website, products, or services, including but not limited to direct, indirect, incidental, punitive, or consequential damages.
9. Changes to the Terms of Service
We reserve the right to update or modify these Terms of Service at any time without prior notice. The updated terms will be posted on this page, and continued use of our website will constitute your acceptance of the new terms.
10. Governing Law
These terms and conditions are governed by the laws of Denmark. Any disputes arising in relation to the use of our website or services will be subject to the jurisdiction of the Danish courts.
Contact Information
If you have any questions about these Terms of Service, please contact us at lecope.cph@gmail.com.